Terms & Conditions
Last Updated: January 2025
1. Definitions
- "Service" refers to AI solutions provided by Cortex Systems
- "User" means any person accessing our website or services
- "Content" includes all text, images, and materials on our website
- "We/Us/Our" refers to Cortex Systems
2. Use of Services
- Services are provided for professional and business use
- Users must be at least 18 years old or have legal capacity
- Account registration may be required for certain services
- Users are responsible for maintaining account confidentiality
- Accurate and complete information must be provided
3. Prohibited Activities
Users may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt unauthorized access to systems
- Engage in fraudulent activities
- Resell services without authorization
4. Intellectual Property
- All content remains property of Cortex Systems
- Limited license granted for personal, non-commercial use
- No reproduction without written permission
- Third-party content acknowledgment where applicable
- Trademark and copyright notices must be preserved
5. Service Terms
- Service delivery timelines as agreed in contracts
- Payment terms: as specified in engagement agreements
- Cancellation policy: 48-hour notice required
- Service level agreements apply where specified
- Change request procedures as outlined in contracts
6. Limitation of Liability
- Services provided "as is" without warranties
- No guarantee of specific results or outcomes
- Limitation of liability to service fees paid
- No liability for indirect or consequential damages
- Force majeure events exempt from liability
7. Dispute Resolution
- Initial attempt at informal resolution (30 days)
- Mediation as second step if needed
- Binding arbitration if necessary
- Jurisdiction: Singapore
- Applicable law: Singapore law
8. Termination
- Either party may terminate with 30 days written notice
- Immediate termination for material breach
- Outstanding payments remain due upon termination
- Certain provisions survive termination
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Continued use of services after changes constitutes acceptance of modified Terms.
Contact Information
For questions about these Terms, contact us at:
Email: [email protected]
Phone: +65 6391 7528
Address: 31 Robinson Road, Capital Tower, Singapore 068912